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System doesn't recognize sound-card
#1

Hi, I'm been searching for this solution but it seems that there is no way to solve it xD
well, this are some outputs that I took

Code:
inxi -F System:   Host: hto-machine Kernel: 5.15.0-41-generic x86_64 bits: 64   Desktop: Xfce 4.16.0 Distro: Linux Lite 6.0 LTS Machine:   Type: Laptop System: HUAWEI product: BOHB-WAX9 v: M1120   serial: <superuser/root required>   Mobo: HUAWEI model: BOHB-WAX9-PCB-B2 v: M1120   serial: <superuser/root required> UEFI: HUAWEI v: 1.42 date: 03/25/2022 Battery:   ID-1: BAT1 charge: 36.1 Wh condition: 41.5/41.6 Wh (100%) CPU:   Topology: Quad Core model: Intel Core i5-10210U bits: 64 type: MT MCP   L2 cache: 6144 KiB   Speed: 900 MHz min/max: 400/4200 MHz Core speeds (MHz): 1: 900 2: 900   3: 900 4: 900 5: 900 6: 900 7: 900 8: 900 Graphics:   Device-1: Intel CometLake-U GT2 [UHD Graphics] driver: i915 v: kernel   Display: x11 server: X.Org 1.21.1.3 driver: modesetting   unloaded: fbdev,vesa resolution: 1920x1080~60Hz   OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 22.0.1 Audio:   Device-1: Intel Comet Lake PCH-LP cAVS driver: snd_hda_intel   Device-2: ZhuHai JieLi JieLi AC46 type: USB   driver: hid-generic,snd-usb-audio,usb-storage,usbhid   Sound Server: ALSA v: k5.15.0-41-generic Network:   Device-1: Intel Comet Lake PCH-LP CNVi WiFi driver: iwlwifi   IF: wlp0s20f3 state: up mac: 7c:70:db:2a:29:07 Drives:   Local Storage: total: 476.94 GiB used: 57.77 GiB (12.1%)   ID-1: /dev/nvme0n1 model: 311CD0512GB size: 476.94 GiB Partition:   ID-1: / size: 255.67 GiB used: 57.72 GiB (22.6%) fs: ext4   dev: /dev/nvme0n1p8 Sensors:   System Temperatures: cpu: 42.0 C mobo: N/A   Fan Speeds (RPM): N/A Info:   Processes: 297 Uptime: 1h 25m Memory: 7.51 GiB used: 1.89 GiB (25.2%)   Shell: zsh inxi: 3.0.38

pulseaudio doesn't work either Sad
here is a video
I have dual boot with Windows 10, in Windows the audio works fine, but when I switch to Linux Lite 6, the output of the audio mixer is dummy output
Thanks if someone can help  Smile

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#2

Some tips for your post. Terminal output should be used with the code tags so people can search your issue simply by copying and pasting the output, pictures and videos need to be embedded, People are usually reluctant to click on external links for fear they could be malicious. See here for guidance - https://mityer.khdlhfjijfrupr.tk/forums/intro...uidelines/

Also this is not a 'Bug' it's a sound issue that requires support. So it's been moved to the correct section.

https://mityer.khdlhfjijfrupr.tk/forums/secur...ts-how-to/

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Jerry Bezencon
Linux Lite Creator

"Do not correct a fool, or he will hate you; correct a wise man and he will appreciate you."

[Image: X5qGkCg.png]

[Image: 0op1GNe.png] [Image: LgJ2mtP.png] [Image: vLZcFUE.png] [Image: lrUHro3.jpg]
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#3

See if the device is listed and or Muted in:

Code:
alsamixer

F6 to select sound card.

Show the output of:

Code:
inxi -zaA

Download your free copy of Linux Lite today.

Jerry Bezencon
Linux Lite Creator

"Do not correct a fool, or he will hate you; correct a wise man and he will appreciate you."

[Image: X5qGkCg.png]

[Image: 0op1GNe.png] [Image: LgJ2mtP.png] [Image: vLZcFUE.png] [Image: lrUHro3.jpg]
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#4

Hi!, thanks for the recommendations.
This are the images of the code
Code:
alsamixer

[Image: nEDaUzk.png]


In the next image there's a second default device because I connected a USB speaker

[Image: TE7crhQ.png]


Now this is the output of

Code:
inxi -zaA
Code:
Audio:   Device-1: Intel Comet Lake PCH-LP cAVS vendor: QUANTA   driver: snd_hda_intel v: kernel bus ID: 00:1f.3 chip ID: 8086:02c8   Device-2: ZhuHai JieLi JieLi AC46 type: USB   driver: hid-generic,snd-usb-audio,usb-storage,usbhid bus ID: 1-4:10   chip ID: e5b7:0811 serial: <filter>   Sound Server: ALSA v: k5.15.0-41-generic

The second device is the speaker that I'm using.
Those are all the outputs Smile
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#5

F6 to select sound card as requested please. Need a screenshot of the HDA Intel PCH device being selected.

Download your free copy of Linux Lite today.

Jerry Bezencon
Linux Lite Creator

"Do not correct a fool, or he will hate you; correct a wise man and he will appreciate you."

[Image: X5qGkCg.png]

[Image: 0op1GNe.png] [Image: LgJ2mtP.png] [Image: vLZcFUE.png] [Image: lrUHro3.jpg]
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#6

Hi, here it is the image Smile
[Image: TqXKrp1.png]
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#7

Select Playback and send another screenshot please.

Sent from my Mobile phone using Tapatalk


Download your free copy of Linux Lite today.

Jerry Bezencon
Linux Lite Creator

"Do not correct a fool, or he will hate you; correct a wise man and he will appreciate you."

[Image: X5qGkCg.png]

[Image: 0op1GNe.png] [Image: LgJ2mtP.png] [Image: vLZcFUE.png] [Image: lrUHro3.jpg]
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#8

It's already in playback Sad
Here is with the All option
[Image: HGlGPqD.png]

Btw, I ran the command
Code:
alsa-info
and here's the output
http://alsa-project.org/db/?f=40685562ca...31de6dcacc (I know it's a link but in the recommended way, crash the entire page)
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#9

In a Terminal try:

Code:
sudo apt-get update

Code:
sudo apt-get -y install firmware-sof-signed

Reboot, and see if it shows up in Volume Control.

Download your free copy of Linux Lite today.

Jerry Bezencon
Linux Lite Creator

"Do not correct a fool, or he will hate you; correct a wise man and he will appreciate you."

[Image: X5qGkCg.png]

[Image: 0op1GNe.png] [Image: LgJ2mtP.png] [Image: vLZcFUE.png] [Image: lrUHro3.jpg]
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#10

It says that the package is already installed

  [Image: WxrFIyb.png]

These are the volume settings in pavucontrol

  [Image: vOL3Jw6.png]

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